Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS017013 Mapping and Delivery Guide
Manage a major sustainability non-conformance

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS017013 - Manage a major sustainability non-conformance
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge for the response to, and management of, a major sustainability non-conformance which may have arisen through the action, or non-action, of the organisation or its value chain members, or due to a change in the external environment. A major non-conformance is one which could have severe business impacts. It may be applied to an entire organisation, part of a large organisation, or part or all of a value chain.This unit covers the recognition of a major non-conformance and then the devising and implementation of a strategy and tactics to contain the situation, not allowing it to accelerate or cascade and minimise the adverse consequences while doing what can be done to remedy the situation. The organisation’s environment, for the purpose of this unit, is considered to include the ecology it impacts, the economic impacts on the organisation and the social impacts of the organisation.Typical situations might include a:process or equipment failure somewhere along the value chain which has the potential to cause adverse sustainability impactschange in legislation or regulation which will see the organisation in breachchange in requirements from a customerchange in supply quality from a suppliersocial attitude change that affects in either a positive or negative manner business prospects or the business operating environment.A manager or senior technologist who has a significant sustainability responsibility work role would typically undertake it. Skills covered by this unit may be applied individually or in a team context.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Sustainable operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan for conformance
  • Determine root cause of non-conformance
  • Determine impacts on sustainability strategy and tactics
  • Develop plan to ensure continued conformance
  • Initiate implementation of plan
  • Monitor implementation of plan and take action
       
Element: Determine extent and nature of non-conformance
  • Determine commencement, type and expected duration of non-conformance
       
Element: Liaise with internal stakeholders to determine impact
       
Element: Liaise with value chain members to determine impact
       
Element: Determine impact on current operations and order fulfilment
       
Element: Determine impact of non-conformance on local community and other stakeholders
       
Element: Determine regulatory implications of non-conformance
       
Element: Summarise impact on organisation and value chain member’s viability
       
Element: Determine priorities and actions
  • Develop responses to the situation
       
Element: Determine timing of responses
       
Element: Identify required resources for the responses developed
       
Element: Evaluate responses and short-list responses
       
Element: Select response and organise resources
       
Element: Identify information needs
  • Determine regulatory compliance needs
       
Element: Determine the information needs of other stakeholders
       
Element: Identify the sources of required information
       
Element: Arrange to collect required information
       
Element: Report information to stakeholders
       
Element: Arrange for updating of information disseminated on a timely basis
       
Element: Implement immediate response
  • Initiate responses and establish data and other information collection procedures
       
Element: Analyse data and other information as it comes to hand
       
Element: Determine progress of responses to achieving required outcomes
       
Element: Modify responses to better achieve desired outcomes
  • Determine root cause of non-conformance
       
Element: Determine impacts on sustainability strategy and tactics
       
Element: Develop plan to ensure continued conformance
       
Element: Initiate implementation of plan
       
Element: Monitor implementation of plan and take action
       
Element: Conclude and review response
  • Conduct a debrief and complete required reports
       
Element: Evaluate and review response and procedures
       
Element: Evaluate and document effectiveness of the response function; its interaction and communication with stakeholders
       
Element: Recommend improvements to prevent a recurrence and improve response for other non-conformances
       
Element: Communicate reports to internal and external stakeholders
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine root cause of non-conformance 
Determine impacts on sustainability strategy and tactics 
Develop plan to ensure continued conformance 
Initiate implementation of plan 
Monitor implementation of plan and take action 
Determine commencement, type and expected duration of non-conformance 
 
 
 
 
 
 
Develop responses to the situation 
 
 
 
 
Determine regulatory compliance needs 
 
 
 
 
 
Initiate responses and establish data and other information collection procedures 
 
 
Determine root cause of non-conformance 
 
 
 
 
Conduct a debrief and complete required reports 
 
 
 
 

Forms

Assessment Cover Sheet

MSS017013 - Manage a major sustainability non-conformance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS017013 - Manage a major sustainability non-conformance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: